Help Centre

Getting Started

Watch a quick video on how to join a free class.

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Frequently Asked Questions (FAQs)

Yes, all our classes are 100% free for everyone.
  1. Browse our class categories, and select a class.
  2. Click the Book Slot button and sign in with your email or Facebook.
  3. You will receive a confirmation email.
  4. On class day, click the JOIN CLASS NOW button in the email to join the class.

Yes, All our classes come with a certificate upon successful completion and in-class participation.

Your teacher will provide a feedback form to you at the end of your class. Once you've completed that feedback form, we will email your certificate within 14-21 working days (2-3 weeks).

Certificates are normally issued within 14-21 business days (2-3 weeks) after completing the feedback form.

If this period has passed and you still haven't received your certificate, please reply to the confirmation email you received when you booked the class, and state your inquiry.

This way, we'll be able to track your class details and help expedite your certificate preparation.

Our classes use Zoom. You can access Zoom on your desktop by using your browser, or through your phone by downloading the app from the App Store/Play Store.

Once you've signed up for a class, you'll get a confirmation email. Click the JOIN CLASS NOW button in the email to attend the class.

Participants require a computer/smartphone with internet access and a Zoom account.

Yes, you can turn off your camera and mute your microphone to protect your privacy.

To ask a question, you may click the 'raise hand' button or send a message in the Zoom Chat.

Our teachers will only admit participants into the class within the first 15 minutes. This will help ensure there will be minimal disruptions in the teaching and learning experience of the participants.

Yes, you can attend the courses more than once.

To record attendance, participants are required to log in to Zoom using their email. The same email must be used when completing the feedback form for verification purposes.

Need more help?

If you can't find the answer you are looking for, chat with a member of our team on Whatsapp.

Looking for something else?

For information on other topics visit the pages below.